Compact Foods
managed services
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Production-first food factory · Rocking helpdesk + triage · Microweb on-site. Run snapshot:
2026-06-05
.
1
Open tickets
1
Awaiting us
0
Awaiting client
3
Closed / 120d
1 / 26
Microweb hrs (Jun MTD)
5
Behind / at risk
Behind / at risk
#1677 — cameras on the replaced switch.
Open since 21 May, no staff reply ~361h, SLA-flagged. Diagnosis done (finished-goods cabinet water-damaged → outdoor-cabinet + recrimp quote ready);
awaiting Jenny
.
FreeScout #1677
· cabinet remediation (ROC-4).
Risk register / 2-week follow-up (ROC-10)
— window is now; not logged as delivered.
Jira + Google Workspace accounts (ROC-2)
— unresolved at handover; status unknown.
Password doc → 1Password (ROC-3)
— sensitive creds still in the shared folder.
May Monthly Service Report (ROC-12)
— contractual, due ≈ Tue 9 Jun.
Linear board — live (Compact Foods project)
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